Privacy Policy

1. Information We Collect

At vibehip, we collect information you provide to us directly and information that is collected automatically when using our services.

Personal Information:

• Name and contact information (email, phone, address)

Automatically Collected Information:

• Website usage data and analytics
• IP address and browser information
• Cookies and similar tracking technologies
• Device information and settings

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our products and services
• Processing orders and managing your account
• Sending product updates, newsletters, and promotional materials
• Providing personalized recommendations
• Responding to your inquiries and customer support requests
• Conducting research and analytics to improve our offerings
• To show relevant advertising, including through Google Ads
• To provide interactive maps helping you find our studio location using Google Maps
• To comply with legal obligations and protect our rights

3. Information Transfer and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may transfer your information in the following circumstances:

Service Providers:

With trusted third-party providers who help us manage our business. Such providers may include Google (for analytics, advertising, and mapping services), payment systems, and email services. Learn more about how Google uses data when you use our partners' sites or apps at this link: https://policies.google.com/technologies/partner-sites.

Legal Requirements:

When required by law or to protect our legal rights.

Business Transfer:

In connection with a merger, acquisition, or sale of assets.

With Your Consent:

When you provide explicit consent for transferring your information.

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access control and staff training
• Incident response procedures

5. Your Rights and Options

You have several rights regarding your personal information:

• Access: Request a copy of personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: You have the right to request deletion of your personal information. To do this, please send us a request to [email protected] with "Data Deletion Request" in the subject line. We will process your request within 30 days
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restrictions on how we process your information

6. Cookies and Tracking

We use cookies and similar technologies to improve your website experience. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

Types of cookies we use:

• Essential cookies for website functionality
• Analytics cookies for understanding website usage
• Marketing cookies for personalized advertising, which may include Google Ads usage
• Preference cookies that remember your settings

7. International Data Transfer

If you are located outside the United States, your information may be transferred and processed in the United States or other countries where our service providers operate. We ensure appropriate security measures for such transfers.

8. Data Retention

We store your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary depending on the type of information and how it is used:

• Account Information: Until account deletion
• Purchase History: 7 years for tax and legal purposes
• Marketing Data: Until you opt out
• Web Analytics: Maximum 26 months

9. Children's Data Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Our Site Uses Google Ads Conversion Tracking and Remarketing Technologies

Conversion Tracking:

To evaluate the effectiveness of our advertisements, we use conversion tracking cookies. If you came to our site by clicking on a Google ad, Google Ads will save a cookie on your device. This cookie expires after 30 days and is not used for personal identification.

If you wish to opt out of personalized advertising, you can do so in Google Ads Settings.

12. Google Maps API

On this site, particularly on the contact page, we use Google Maps API service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). This allows us to display interactive maps directly on the site for your convenience.

When using Google Maps, your IP address and other data (such as your location data) may be transmitted and stored on Google servers in the USA. We have no control over this data transmission. You can find more information about Google's data processing in Google's Privacy Policy.